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News: Onboard Newsletter

Message from the President: August 2017 Onboard

Thursday, August 24, 2017   (0 Comments)
Posted by: Morgan Dukes
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August 2017



We are quickly approaching September and time for the IFSA Conference and EXPO in Long Beach, California. In advance of the meeting, I wanted to provide a few key updates regarding your Association.

IFSA/APEX Relationship

As you may know, APEX (Airline Passenger Experience) and IFSA have maintained a close, long-standing relationship for many years, and recently we’ve taken steps to advance this relationship. Both organizations focus on in-flight services and share the desire to evolve value propositions and expand membership. By furthering our relationship with APEX, IFSA can increase its global footprint, build additional strategic partnerships with like-minded organizations and expand our reach, bringing greater value to all of us as members.

It was announced earlier this year that APEX CEO Dr. Joe Leader would also support IFSA as CEO, and we now have an interim agreement outlining the CEO relationship, future alignment and co-locations. The IFSA and APEX boards of directors have now approved next steps to further strengthen our long-time partnership by more formally aligning the two organizations with a shared vision.Under this new structure, IFSA will remain intact as an independent trade association operating within the broader umbrella of APEX.We will continue to maintain the annual Conference & EXPO, the board of directors, committees, membership and all programs.

How will this impact us as members of IFSA?We will have a much greater pool of contacts, customers, friends and colleagues as a result of growing our international IFSA network and community. Our size and international presence will enhance our ability to advocate on issues impacting our businesses. And the boost in resources will put IFSA in a better position to be more strategic by enhancing our services to members.

What are the next steps?To make this structure formal, following this year’s Conference & EXPO, we will ask you to vote on a bylaws change to allow an annual endorsement of the IFSA Board of Directors by the APEX Board of Directors. APEX will also ask for a vote of confidence from the IFSA Board of Directors each year.Please look for additional information following the September meeting.

As we go forward, IFSA will maintain its individuality and its services, staff and independence. Please continue to contact our IFSA staff as needed for any questions involving membership, committees, Foundation, Expo and sponsorships. Should you have additional questions or comments, you can access an FAQ atwww.ifsanet.comor reach out to staff, Dr. Leader, myself or any of ourBoard members.

IFSA Staff Updates

I’m also very pleased to provide updates regarding the IFSA staff team. Lauren Costello will be joining the IFSA team as the new Executive Director. Lauren has been with our Kellen management group for over 7 years. She has valuable experience in managing both people and programs, and will be a huge asset to IFSA. Also joining us is Libby Settle, our new Manager of Meetings. Libby is a Certified Meeting Planner, has been with Kellen for several years and has more than 10 years of experience with a wide variety of events and industries.

Both Lauren and Libby are also part of the APEX team, and their coordinated efforts will create maximum synergies within the partnership. Please join me in welcoming Lauren and Libby to the IFSA team.We are very excited to have them onboard. You can find a list of IFSA staff members and their contact information

I hope you all had a relaxing, safe and wonderful summer. I look forward to seeing each and every one of you next month in Long Beach, CA at the IFSA/ APEX Expo!


Jane Bernier-Tran

President, IFSA

2017 Conference & EXPO Sponsors


AMI-AirlineMporium-DFMi-gate gourmet-HACO-McGuire & Associates-Midway/b4 Products-RMT Global Partners

Michael J. Devine-Orvec

Adulce Group LLC-Air Fayre-Cuisine Solutions-Eli's Cheesecake Company-Frankenberg GmbH-Intervine-King Nut Companies -Sola Airline Cutlery - The Netherlands-The Brand Passport-The Hershey Company

If you would like to sponsor please contact Kristi Johnson at 678-303-30009 or

Ed Matovcik
President, Intervine

Departure City:SFO (via Napa)

Menu preference:Bubbles in the morning, Sauvignon Blanc in the afternoon, Cabernet at night.

Industry Experience (years): 25+

Length of IFSA Membership (years): 7

Your job (description):Providing strategic direction to an exceptionally talented team. We represent 350 wineries and are managing airline wine programs across the globe.

Why IFSA:“I love the expertise and passion that my fellow IFSA Government Affairs Committee members bring to the table each and every time we meet. From food safety standards to supply chain enforcement regulations, I’m constantly impressed with how so many different companies can selflessly pull together on the same rope for the greater good of all.”

International Flight Services Association 2017